50 search results for « consent »
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Contacts type
...manually from you account. Once deleted, they will remain visible in the "Contacts" menu > "Deleted" tab until the end of the current period. Contacts consent expiration The expiration of your contacts consent is determined by the source of consent and the date of consent indicated on your contact details. It is therefore important to enter the correct information when importing or updating your contacts. You can see contacts whose consent will soon expire or has already expired from...
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Import a contact list
...in a better or longer consent. For example, if he signed up via a double opt-in subscription form on your website, the subscriber already has an open-ended express consent. If you import him again as an active client (which is a 24-month implied consent), his consent will remain express and his consent source will still be Opt-in (subscription form). Although it is not mandatory to complete your contacts' consent information, we strongly recommend that you do so in order to take full...
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Types of fields
In this article: Regular fields Consent fields Custom fields In the contact details section you’ll find regular fields, consent fields and custom fields. The only mandatory field is the email address. Use the different fields available to complete your subscriber’s profile. The information you enter may come from different sources: subscription forms, importing data through a CSV or Excel file, entering data manually, linking your CRM with your account through our API. By drawing...
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Setup your account
...consents if you have defined a consent date and source in your contact profile. To learn how to update your contact's consent and learn more about the sources of consent available in the app, click here. The list of contacts with expired implied consents and consent expiring within the upcoming 30 days are available at any given time on your Dashboard. Under the "Number of contacts" box, you will find the number of expired consents and the number of consents expiring in less than a month....
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How to re-subscribe an unsubscribed contact
...forms quickly by sharing their URLs with your clients. Once they have confirmed their subscription by clicking the link sent to their email, they will become subscribed again. The advantage of this method is that they'll have to confirm their consent, therefore granting you an "express" consent. Click here to learn more about our subscription forms If neither options are available... You can send us an email. To do so, click on the link "For Technical Support" at the bottom right of...
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Create a single contact
...tools to their full potential and help you conform to CASL more easily. Choose the source of consent which represents more accurately the way you obtained your contact’s consent. Click here to get more information about the different sources of consent > Consent date: write down the date on which you obtained your contact’s consent. For example, the consent date for an active client would be the date of their last purchase. Consent proof: Write down a reminder of the consent proof...
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The opt-in
...a subscription form, since it is a voluntary action. On the other hand, even if they subscribe through a form with a single opt-in, they will have to go through the same stages as the double opt-in — confirm their subscription by clicking the link in the subscription confirmation email that will be sent after the form is submitted. This way, you can rest assured that the owner of the unsubscribed address has explicitly consented to the re-subscription. See also : Contact...
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Test your template
...being encoded at the time the email is sent to allow you to obtain statistics. Do a “real” mailing to a group if you want to test: The final display of your email in different emailing softwares Links The Google Analytics option The confirm consent links (from the block or the consent template) The unsubscribe link The “send to a friend” option The personalized email ( using variables) The display online version link Your mailing statistics. *It is considered good practice to...
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Set up the different account addresses
...of new subscribers", write down the address you want and click the "Save" button, situated at the bottom of the page, to save the changes. These emails are not required but we suggest you keep them in your archives. They can be used as proof of consent from your contact. If you don't want to receive them, leave the field blank. As the consent confirmation alert, this address is not shown to your contact. Keep in mind that the designated email could receive a lot of emails if you mass...
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How to edit contacts
...two contacts are related. The old address will therefore need to be replaced by the new one. You'll need to manually delete or unsubscribe the old email address to remove it from your subscribers' list. Always be sure to collect and keep proof of consent for the new address. Consent is link to the email address and not to the person. The consequences of changing a subscriber's email address When you change a subscriber's email, you automatically deactivate their previous email...