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  • Deleting an SMTP domain or user

    You can delete a sending domain or an SMTP user from the Domains tab of your account. This article explains how to proceed and what you need to know before deleting. What it's used for Remove a domain you no longer use Delete an SMTP user you no longer need or whose access needs to be revoked Before you begin ?? These actions are irreversible. A deleted domain cannot be reactivated. If you recreate it, new CNAME records will be assigned and you will need to reconfigure your DNS. A...

  • How to Connect Your WordPress Site to Cyberimpact's SMTP Relay

    This tutorial explains how to connect your WordPress site to Cyberimpact's SMTP relay so that your WordPress emails (notifications, order confirmations, password resets, etc.) are sent through Cyberimpact's reliable infrastructure. Before You Begin An active SMTP plan on your Cyberimpact account Learn more > An authenticated domain in your SMTP account — the DKIM 1, DKIM 2, and SPF/Return-Path (MX) records must all show a Valid status Learn more > An SMTP user created for this...

  • Protect a form

    In this article: Before you start How it works Step by step Tips and tricks You can lock a form to prevent it from being accidentally modified, renamed, or deleted. This article explains how to protect your important forms and how to unlock them when needed. What it's for Prevent accidental changes to a form that's already finalized or actively in use. Prevent a form from being deleted by mistake, whether individually or through a bulk deletion (multi-select). Protect a form...

  • Connect Centralio to your Cyberimpact account

    In this article: Before you start How it works How to connect your account to Centralio Next steps Centralio is a platform that lets you manage your quotes and sales. By connecting your Centralio account to your Cyberimpact account, your contacts are automatically synchronized so you can use them in your email marketing campaigns and automations. This integration simplifies contact management and ensures continuous updating, with no manual intervention. Before you start The...

  • Connect Glowtify to your Cyberimpact account

    In this article: Before you begin How it works Connect your account to Glowtify Next steps Glowtify is a content marketing tool that lets you create and schedule your newsletters, then send them directly through your Cyberimpact account. Once connected, Glowtify uses your account as the sending platform: your emails are sent to your Cyberimpact groups, at the date and time you schedule, in the language you choose (French or English). Unlike other connectors, Glowtify does not import...

  • Welcome emails

    In this article: What is a welcome email? Why sending a welcome email is important? Welcome email examples How to send welcome emails automatically What is a welcome email? A welcome email is a message that can be sent automatically following the subscription of a new contact to a group or sign up form. It shouldn’t be confused with the subscription confirmation email which is used to finalize and validate the registration of your contact. Also, note that the confirmation email is...

  • Create custom fields

    In this article  Before you begin Examples of how to use custom fields Learn how Custom fields are essential tools for better managing and segmenting your contacts based on the specific information you want to collect. Below is a more detailed explanation of what these fields are for, along with practical examples to help you use them effectively. Before you begin What are custom fields used for? Custom fields allow you to add additional information about your contacts. In addition...

  • Custom field - Text

    As the name suggests, this type of custom field is designed to collect any text data. You can enter up to 1000 characters. What it’s used for You can use a text field to enter: Contact details such as mailing address, city, province or phone number. You can then use the information to automatically target contacts by region, using dynamic groups. A sequence of alphanumeric data for which you want the format to remain as you entered it. For example, a customer number starting with zero...

  • Custom field - Date

    As the name suggests, this type of custom field is designed to collect dates. They will be saved in this format: yyyy-mm-dd. What it’s used for You can use this type of field to enter the date: Of a future appointment to remind your contact of the event by inserting it in the body of your confirmation email. Of a contract renewal to target the contacts with contracts expiring on a specific day. Of a meeting or training session by adding a date field in your subscription...

  • Personalize your email footer

    In this article: Before starting Customize the email footer display Modify or add your contact information Remove the Cyberimpact logo from the email footer About the links in the footer Before starting You can customize the display and style of the email footer for templates and drafts that were created from the drag-and-drop editor (e.g. templates created from a predrawn or smart template). It is not possible to customize the email footer style for templates created from...