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  • Add spacing or dividers in a template

    Before starting When designing your newsletter, make sure there is enough space around your calls to action (CTAs) and between the different sections of your email to maintain a good readability and to maximize the comprehension and clarity of your message. This will help to air out your design and not overwhelm your reader with information. When there are too many elements, text or images in one place, it can make reading difficult and the brain no longer knows where to look. Spacing, also...

  • Choose a font for your email

    In this article: Types of fonts Choose a default font for your template Change the font of your texts and titles Types of fonts Two types of fonts are available in the email editor: standard fonts (web safe) and Google fonts. What are standard fonts? Standard fonts, also called web safe fonts, are popular fonts that are installed on most devices and operating systems. Since there are a multitude of platforms (desktops, tablets, mobile devices...), email clients (Outlook, Gmail,...

  • Retrieve all mailings sent to a group

    To see the list of the mailings sent to a group: Go to the Groups menu and browse the list of groups or use the search to find the group in question. Click on the group name to open it. Then go to the Mailings tab to see the list of previous mailings the group has been a part of. From the group's Mailings tab, you'll be able to access each mailing's statistics and the link to its online version (web version) or to schedule a new mailing by duplicating it.

  • Restore a deleted group

    Before starting You can restore a group if it was deleted less than 30 days ago. After that time, it is no longer possible to recover it. When restoring, contacts that were associated with this group at the time of deletion and that are still subscribers to your account will be added back to it. Contacts that have been deleted, unsubscribed or detected as an incorrect address will not be restored to the group, so the number of contacts in your group may have decreased since it was...

  • Create an automated segmentation scenario

    In this article:  What is a segmentation scenario? How to What is an automated segmentation scenario? It's a scenario based on search criteria. In order for a contact to begin the journey through your scenario, it must match in every way the criteria you have selected, enabling you to reach a very precise target. Once set up, there's nothing more to do! Your emails will be sent automatically every time a new subscriber meets the specified criteria. The system checks every two hours...

  • How to view contacts who have consented via a consent link

    To access the list of contacts who have given you their express consent via a link in a consent block or template, go to Contacts > Subscribers. Then use the advanced search to filter your contacts according to the following criteria: Consent source > is equal to > Block or template consent request Access the filter in your account From the search result, you can create a dynamic group  to keep an up-to-date list of these contacts, or  add them to a static group. Once these contacts...

  • How to authenticate your emails

    In this article: Before you start How to authenticate your mailings How to obtain a copy of the instructions to authenticate your domain FAQs How to manage DNS records according to your provider Glossary Authenticating your emails is one of the most important steps to ensure your messages reach the inbox rather than the spam folder. This article explains, in simple terms, how email authentication works and how to set it up properly, so your emails are trusted by receiving servers...

  • Customize your pop-up display options

    You have several options for customizing the display of your form: its position on the page, its animation when opened, its frequency and its display time. Position in the page You have three possible choices: centered, bottom right, bottom left. Differences between centered and bottom positions When you choose the centered position, an overlay (darkened background) will be added to the page around your form. This graphic element helps focus your visitor's attention on your form and...

  • Customize your form's success message

    Once your future subscriber has completed and submitted your form, a success message will appear in the pop-up window. You can customize the text and appearance of this message. To do this: Go to the Success message tab. On the side panel to your right, you can customize the title and text of the success message, as well as its style and the spacing around them. See also: Create a pop-up form Customize the design and content of your pop-up form Customize your pop-up display...

  • Customize the design and content of your pop-up form

    In this article: Add fields Move and delete fields Modify field labels and add placeholder text Add and customize answer choices Make fields required Offer to subscribe to different groups Add custom text or title Change form layout (side image) Add images or your logo Change the style of your fields Customize the design of your form In this article, you'll find tips and tricks for creating a pop-up subscription form that suits your image. Add fields Learn how to...