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Add and edit fields
...The right sidebar will display the available options. Mandatory field: check this option if you want your subscribers to be obligated to provide certain information. Please note that if a form is too long for no good reason, it may reduce the number of subscriptions. Label: the label is the text that identifies the field. You can customize it, but remember that it is important to be clear. Placeholder: this text will appear inside the field when empty, to give more context to the user....
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Dynamic blocks
...editor can be converted into dynamic blocks, except for the consent block, which is already displayed conditionally by default. Unlimited Number: You can insert as many dynamic blocks as you want in a single mailing. There is no limit to the number of blocks. Selection criteria: Dynamic blocks use the same criteria as the advanced contact search. You can combine up to 20 criteria to customize the display, including regular fields, custom fields, consent information, groups, and...
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SMTP domains and their authentication
...identity spoofing Allow receiving servers to verify that your messages come from a legitimate source Before you begin Have an active SMTP plan on your Cyberimpact account Own or control the domain you want to configure (e.g., your-company.com) A professional domain: only professional domains are accepted. It is not possible to use an address from a free provider such as Gmail, Hotmail, or Yahoo Have access to your domain's DNS zone, via your hosting provider or registrar (e.g.,...
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Why is there unusual activity on my links?
...emails. First, some anti-spam filters or security tools may automatically click on all links in the emails they scan. This helps detect malicious content or suspicious links before the email reaches your subscribers' inboxes. In this case, a large number of clicks may come from a single domain or a series of similar addresses, which can skew your statistics. Additionally, if bots are involved, they may interact with your links without your actual subscribers clicking on them. While these...
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Create an update profile form
...emails The new data collected will allow you to send your subscribers more targeted content tailored to their preferences, which will improve your results, such as your click-through and open rates, as well as your sales. Reduce the number of unsubscription By giving them the ability to choose which communications they want to subscribe to, your contacts will have alternatives, instead of having to unsubscribe to stop receiving content that is not relevant to them. Get closer to...
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Edit your profile
To modify your information, go to IconeAccount > My profile . Here you can change the following information: Username Email First and last name Phone number Password Other general information See also: Invite new users Two-factor authentication (2FA) Edit or delete users Customize users' permissions and user type Change password
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Create custom fields
...contacts whose “Customer type” field is equal to “New subscriber.” This scenario is triggered automatically as soon as a new contact meets the condition. Learn more about segmentation scenarios > The number of custom fields you can create varies depending on your plan. Learn more about our pricing plans > Need more fields? Contact us. learn how To create a new custom field, go to Icone Settings > Custom fileds. To add a custom field, click the + on the right-hand side of a...
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Code example: create a drop-down list
...it is shown in green. Once you're finished, test your code by signing up and selecting an option. Make sure that the information is correct in your contact. Sample code : <form accept-charset="utf-8" action="https://app.cyberimpact.com/optin" method="post"> <label for="ci_custom_field_1">How often do you prefer to receive our communications?</label> <select name="ci_custom_field__1" name="ci_custom_field__1"> <option>Please select</option> <option value="weekly">Once...
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Modify the label of a custom field
Here is some useful information about custom field labels: Your custom field’s label is used to categorize your information (e.g. job title, phone number, etc.) and it is only visible to you. If you add a field to a subscription form, know that it is not necessary to keep its original name, you can customize. However, it’s important to pick a name that represents the data it’s intended to collect, to avoid adding two different types of data in the same field. The maximum length of a label...
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Customize your pop-up display options
...need to retrieve the code to put on the clickable element in your page. Learn more Display frequency Select the time interval before the form is shown again to the same user. You can choose a delay in days, weeks or months (you must enter a number between 1 and 999). If you select Always, your form will appear every time a user opens your site in a new tab. See also: Create a pop-up form Customize the design and content of your pop-up form Customize your form's success...