Common issues
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Correct formatting problems on a text
Sometimes it can be difficult to apply the desired formatting to text. For example: If the text has been copied and pasted from an external software (i.e., Microsoft Word) If multiple styles have been…
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I didn't receive my test! What should I do?
You just finished the final touch on the breathtaking visual for your email campaign with our application and it is finally ready for the crucial and final test: your inbox. You select the "Test mailing"…
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Problems with Outlook and very long emails
Outlook 2007 and 2010 generate different problems with emails that are very long, regardless of their source code. Many are documented on the Internet, but few have clear solutions. For example: Some…
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Problems with the confirm consent links
You tested your template and your confirm consent links are not working. Why? First, verify if your email is a test from the "test mailing" tool or if it is a "real mailing" To differentiate a "test mailing"…