Micro surveys

  • How to activate a micro survey

    As soon as a micro survey is used in a scheduled mailing or in an active scenario, its status will automatically change to "Active". You won't be able to apply changes to it anymore. However, if you cancel…

  • What's a micro survey?

    In this article: What's a micro survey? How do micro survey work? How can I have access to micro surveys? Video tutorials What's a micro survey? Micro surveys are simple one question surveys with multiple…

  • Create a micro survey and add it to your mailing

    In this article: How do micro surveys work? Create a micro survey Add a micro survey to a template or draft How do micro surveys work? Each micro survey allows you to ask one question to your contacts.…

  • Send a micro survey

    To send a micro survey to your subscribers, you only need to create a mailing from a template or draft that contains a micro survey. To learn how to plan a mailing, click here. To learn how to add the…

  • Send automated mailings following a micro survey

    In this article: Micro surveys and Marketing automations: More powerful when combined ! What you need to know before you start How do I create my scenario?   Micro surveys and Marketing automations:…

  • Consult the statistics of a micro survey

    An overview of your survey statistics is available in the statistics of each mailing it was part of. In the mailing statistics, you'll see the total answers for that mailing against the total of answers…

  • Create a group based on a micro survey answer

    In this article: How to create a group based on your micro survey statistics How to automate the addition to a group based on participation from a survey   Create a group based on your micro survey statistics…

  • Edit a micro survey

    In this article: Can a micro survey be edited? How to edit the question and content of a micro survey being built How to edit an active or archive survey How to change the layout of your survey How to…

  • End and archive a micro survey

    In this article: How can I end a micro survey? How can I edit an end date? How to archive a micro survey?   How can I end a micro survey? To end an active micro survey, you can edit the end date or archive…

  • Reactivate an expired or archived survey

    In this article: How can I reactivate an expired survey? How can I reactivate an archived survey? Reactivating an expired survey An expired survey is an active survey that reached its end date. It's possible…

  • Duplicate a micro survey

    From the fast access bar situated on the left, click on "Micro surveys".   Go to the appropriate tab: "Surveys" (to find an active or under construction survey) or "Archived surveys".   Click the action…