Upcoming Maintenance on June 17, 2024: Please note that our service will be temporarily interrupted for some maintenance on Monday, June 17, from 10PM to 1AM (EDT). During this period, the application will be inaccessible and some statistics may not be compiled. Also, some functionalities may be interrupted and any scheduled emails will be sent once the service is restored. We're sorry for any inconvenience this may cause you.


  • About anonymized mailing statistics

    Anonymized mailing statistics measure the performance of mailings while preserving subscriber confidentiality and ensuring compliance with regulations such as the GDPR in Europe or Bill 25 in Quebec.

  • Mailing statistics

    Learn how to view and understand your mailing statistics.

  • Incorrect addresses and technical problems

    Learn more about hard and soft bounces and we handle them.

  • Create a group based on a statistic

    How to create a group based on a statistic: Use the button "Add to a group" from the list of contacts of a statistic Use the button "Add to a group based on a statistic" from the full statistics of your…

  • Consult the statistics of a micro survey

    An overview of your survey statistics is available in the statistics of each mailing it was part of. In the mailing statistics, you'll see the total answers for that mailing against the total of answers…

  • View scenario statistics

    In this article: How to view the list of contacts who have been through each step of the scenario; and how many times they have journeyed through the scenario. How to view statistics for a mailing sent…

  • About spam complaints and "Report an abuse" link

    Learn more about the "Report abuse" link, emails marked as spam, feedback loops and spam rate.