Special Business Hours on Tuesday July 1st.: Please note that our offices will be exceptionally closed on Tuesday, July 1st. During our absence, don't hesitate to browse our FAQs that you can access by clicking on the question mark icon in the upper part of your account or on this link: FAQ.
Close

Archive a scenario

Use the "Archive" function to permanently end a scenario.

When a scenario is archived every task that is associated with that scenario will stop. However, it is still possible to see the statistics for that scenario. If you wish to re-activate the scenario,you will need to duplicate it and then activate the copy. Click here to learn how to re-use an archived scenario.

To archive a scenario:

  1. Go to Marketing automation.
     
  2. Click on the 3 dots on the right-hand side of the scenario and select "Archive".


     
  3. Click "Yes" to confirm.

Please note: contrary to when putting a scenario on hold, archiving a scenario does not allow contacts that were already in to pursue their journey. It stops everything.

Top