Set up a custom domain for your landing pages

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When you create your page, you are automatically assigned a URL with a generic domain name and a unique identifier (also called "client slug"). However, if you prefer, you can use your own domain to obtain a more personalized URL. This option enhances your brand and improves the recognition of your business. In this article, we will guide you through the necessary steps to check if you can use your domain or subdomain, as well as the instructions for properly configuring it.

Before you start

A Plus or Pro plan is required to use a custom domain for your pages.

Before configuring your domain or subdomain for your landing pages, it's important to check a few conditions:

A subdomain is an extension of your website's name that allows you to create distinct sections with their own URL while remaining linked to your main address. For example, in contest.yourcompany.com, "contest" is the subdomain, and "yourcompany.com" is the main domain. The difference is that the main domain represents your entire site, while a subdomain allows you to separate specific parts, like a blog or a store, under the same address.

If you need to use a subdomain, simply enter the one you wish to use, and we will provide you with the necessary instructions to create it.

How to

To use your domain or subdomain in the URL of your landing pages, you must first add them in the Landing page domains section of your account's settings. We will then provide specific instructions depending on whether it is a primary domain or a subdomain. Once your domains are added and verified, you can use them to publish your pages. Here’s how to proceed:

Add and configure your domain or subdomain
 

You must follow these steps even if you are already using this domain or subdomain for your sends and have already authenticated your sender address, as these are two distinct processes.

  1. Go to the Icone Settings and configurations > Landing page domains .
  2. Click the + Add a domain button.
  3. Enter your domain or subdomain without the protocol. For example: yourcompany.com, offers.yourcompany.com. Then click OK.

    A little further down the page, you will find a box with the domain or subdomain you just added.
  4. Click the Configure my domain button to retrieve the technical instructions.
     
    If you are not the person who will make the changes, you can click the Copy button located in the box at the top of the window to add all the instructions to your clipboard. You can then paste them into an email and send them to your technical resource.
  5. Under the Verify your domain section, you will find the details for the TXT record you need to create in the DNS settings of your primary domain. This allows us to verify that you are indeed the owner of the domain and that you have the right to use it for your pages. Click the Copy button to the right of the field containing the TXT record name.
  6. In another window of your browser, open the tool you use to manage your DNS.
  7. Add a new TXT record. In the TXT Record Name field, paste the name of the TXT record you previously copied from your account.
  8. Then return to the instructions window in your account. Copy the value of the TXT record and paste it into the "Value" field of your new TXT record.

     

    Before saving, you can lower the TTL value of your record to the minimum. This could allow us to detect your changes more quickly.

    TTL: The TTL (or Time To Live) in DNS is the time that information about a domain is cached on DNS servers, limiting repeated queries to reduce traffic.
  9. Then save your changes.
  10. The final step to configure your domain or subdomain is to point it to our platform so that we can display your pages online. If you entered your primary domain, we will ask you to create an A record in your DNS settings. On the other hand, if you chose a subdomain, you will need to create a CNAME record.

    To determine which record to create, simply follow the information displayed in the window. We will ensure to provide you with the appropriate instructions. You can also reduce the TTL value to the minimum for your changes to be detected more quickly.
     
    About the A Record:

    - Only one A record is allowed per domain. This is why, if you already have an active website with your primary domain, you cannot use it for the landing pages created with our platform.
    - When creating an 'A' record, some DNS management tools, like GoDaddy, require entering an @ as the record name. In contrast, other platforms, like Wix, do not accept this character in the A record name, and it is often necessary to leave this field blank. If you are unsure how to proceed, do not hesitate to consult the technical support of your tool.
  11. Once the second record is created, all you have to do is wait. A verification is performed at least once an hour to validate your records. Once this is done, a green checkmark will appear to the right of the label "Verified: Yes" and "DNS Status: OK". From this moment on, you will be able to publish your pages on your domain or subdomain.

Using your custom domain in the URL of your pages

  1. Go to the Landing pages menu and open your page in edit mode.
  2. Go to the Settings tab.
  3. Open the dropdown list under Domain name and choose the one you want to customize the URL of your page.
  4. Don’t forget to save your changes.

If you have already shared the URL of your page and you modify it, the old URL will no longer work, and anyone attempting to visit that link will encounter a 404 error page.

 

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